This is one of the core modules for effective customer relationship management.
Microsoft Dynamics 365 for Sales is a sales relationship management and salesforce automation module of Dynamics 365 CRM. You can manage contact management, opportunities, sales pipelines, sales forecasts, and leads with Dynamics 365 Sales.
Dynamics 365 for sales stores all customer, prospect, and lead interactions across your business organisation, giving you a comprehensive view. Dynamics 365 for sales works in tandem with Outlook and Microsoft Office 365.
Dynamics 365 Sales enables salespeople to develop strong customer relationships, act on insights, and close deals more quickly. Dynamics 365 Sales is used by businesses to keep track of accounts and contacts, nurture sales from lead to order, and create sales collateral.
One of Dynamics 365 for Sales’ key strengths is its close integration with sales platforms such as LinkedIn Sales Navigator, which can be integrated within Dynamics CRM. This allows you to sync activities from Sales Navigator and save accounts, leads, and contacts to Sales Navigator.
Dynamics 365 for Sales is designed to support sales by: