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BPM Significance and Beyond

What exactly is a business process?

A process represents all of the activities or operations required to achieve a specific goal or outcome as well as the logical sequence in which these activities must occur.

The sum of your processes forms the operational system that keeps your business running. The more effective your processes are, the more profitable your organisation will be.

What are the various types of processes?

Even though some organisations’ processes are more complex than others, they can all be divided into three broad categories:

  • Operational (primary): all processes directly related to revenue generation.
  • Supporting (secondary): processes that assist you in preventing disruptions and keeping things organised.
  • Managerial processes: those that assist you in organising and managing all other processes.

Management of business processes explained

The complexity of your processes increases as your organisation grows.

This is why business process management is so important.

Business process management (BPM) is the discipline of modelling, analysing, monitoring, and streamlining your organization’s processes in order to produce business outcomes that support a business strategy.

Standardizing your processes allows you to better manage and control growth while also systematising the entire organisation.

Business Process Management trends

  • Growing Adoption of Cloud-Based BPM Solutions: Cloud-based BPM solutions provide several advantages, including scalability, flexibility, and cost savings. As a result, in the coming years, more organisations are likely to adopt cloud-based BPM solutions.
  • Increasing use of artificial intelligence and machine learning: Artificial intelligence and machine learning technologies can help automate and optimise business processes, and they are likely to be used more in BPM solutions in the future.
  • Increased demand for process mining: Process mining is a technique that visualises and analyses business processes using data from various systems. It is likely to see increased adoption in the BPM market as it assists organisations in understanding and optimising their processes.
  • Increased emphasis on customer experience: In the coming years, organisations are likely to place a greater emphasis on designing processes that provide a better customer experience. BPM solutions that assist organisations in designing customer-centric processes are likely to see increased demand.
  • Growing use of low-code platforms: Low-code platforms enable organisations to rapidly design and deploy BPM solutions without extensive coding. As a result, they are likely to see increased adoption in the BPM market.
Business process management has improved the way traditional business and information technology departments collaborate. BPM’s future will be focused on operational efficiency and customer experience, with greater returns. And with newer technology and hyper-automation bringing BPM to new frontiers, these will be the formative years for newer, more sustainable BPM business models globally.