Microsoft Dynamics CRM 365 for Field Service Automation
Field Service Automation enables field service businesses to automate a wide range of tasks, from scheduling engineers to remotely signing off on a fix at a client’s location. Microsoft CRM 365 Field Service’s primary goal is to improve the efficiency of managing a field service team while keeping the customer at the centre of the business. Dynamics Field Service includes advanced analytics and enables field service companies to transition from a costly, reactive ‘fix it if it breaks’ model to a preventative and proactive one.
The key advantages of Dynamics 365 CRM Field Service are that it prioritises the customer by keeping them informed at every step of the process. It gives employees and field technicians a complete view of all information while also empowering businesses by optimising schedules.
Microsoft Dynamics 365 CRM for Field Service assists in the following areas:
Assists your field service staff in scheduling more appointments per day
Gives your field engineers the information they need to solve problems promptly
Enables field-based staff and engineers to manage stock effectively across multiple locations
Microsoft Dynamics CRM (Customer Relationship Management) Field Service provides staff with real-time inventory updates, ensuring that inventories are accurate
Field Service allows your company to save money by dispatching engineers only when they are needed
Improve the routes between jobs in the field
Provide information to engineers and staff to manage service level agreements
Assists your business in becoming more profitable by increasing efficiency
Get in touch with our team for a tailored solution.